Language & Region

×

Common FAQs

1: What is a virtual credit card?

A virtual credit card is a type of credit card that does not have a physical card. All credit card transactions are conducted online. A virtual credit card typically only has a card number, expiration date, and CVV code.

2: What payment scenarios can virtual credit cards be used for?

Virtual credit cards can be used for online shopping, online payments, subscription services, and other payment scenarios. However, some physical stores may not accept virtual credit cards, although some of our card segments support Apple Pay.

3: What fees are associated with virtual credit cards?

Virtual credit cards may incur certain fees, such as card issuance fees, transaction fees, cash withdrawal fees, etc. Please register and log in to our system to carefully understand the relevant fee packages on our platform and choose a plan that suits you.

4: What is the difference between a virtual credit card and a physical credit card?

A virtual credit card does not have a physical card, only a card number and other necessary information. A virtual credit card can be used online, while a physical credit card needs to be used in physical stores or ATMs.

5: How is the validity period of a virtual credit card determined?

The validity period of a virtual credit card is usually limited, typically for several months or one year. Before it expires, you need to reapply or renew the virtual credit card. Our platform provides fast recharge methods using digital currency and fiat currency.

6: Can virtual credit cards be used together with physical credit cards?

Yes, they can be used together. Since the virtual card account is independent of the physical card account, fund management is more flexible, safe, and convenient. Therefore, you can use different types of cards for payment in different scenarios.

7: Are virtual credit cards safe?

Virtual credit cards generally have higher security because they do not expose card information. Additionally, virtual credit cards can be used for one-time transactions, effectively reducing the risk of credit card information being stolen.

8: Can virtual credit cards be used for refunds?

Yes, virtual credit cards can be used for refunds. The refunded funds will be returned to your virtual credit card account.

9: Can virtual credit cards be declined?

In some cases, virtual credit cards may be declined. For example, some online merchants may not accept virtual credit cards, or the balance of the virtual credit card may be insufficient to complete the transaction.